Return policy

• WE DON'T HAVE A RETURN POLICY FOR OUR DRESSES
• We offer a 5-day exchange policy, which means you have 5 days after receiving your item to place a request.
• To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
• Exchange request will only be accepted if the product details mentioned on the product description are different from the actual product received of the product received is damaged. Customer is required to share a video of the actual product to claim an exchange.
  
• You can generate request by sending an email to customer care with product images and order number. You will receive a revert within 7 working days excluding Saturday and Sunday. If your request is accepted, we’ll initiate a reverse pick up, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
• You can always contact us for any exchange question at care@modish.co.in
• Damaged or wrong size dresses can only be exchanged with the same dress in bigger/smaller size.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.